Shipping policy

Welcome to Lanka Mega Mart! We're excited to provide you with the best products and services possible. Please take a moment to review our Shipping Policy below:

 

Shipping Methods and Times:

We offer standard shipping, which typically takes between 5-8 business days for delivery.

Expedited shipping options are available for faster delivery. Please refer to our checkout page for pricing and delivery estimates.

 

Processing Time:

Order Processing times may vary depending on the order. 

Some of our products are handmade to order and those may typically take 3-7 days to be ready.

Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates:

Shipping rates are calculated based on the weight of your order and the destination address.

Free shipping may be available for some orders exceeding a certain amount. Check our website for current promotions.

 

International Shipping:

Currently our web-store offers shipping to USA/Canada Only. We are working on adding other countries into the line-up.

Through our Etsy and Ebay stores we ship internationally to most countries. International shipping rates and delivery times vary depending on the destination.

Please bear in mind these items ship from Sri Lanka. Customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs department.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking information.

You can track your order using the provided tracking number on our website or through the designated courier's website.

 

Shipping Restrictions:

Certain items may be subject to shipping restrictions due to size, weight, or regulatory constraints.

We do not ship to P.O. boxes or military addresses at this time.

 

Delivery Issues:

If you encounter any issues with your delivery, such as delays or damaged items, please contact our customer support team immediately. We will work to resolve the issue as quickly as possible.

 

Returns and Exchanges:

Please refer to our Return Policy for information on returns, exchanges, and refunds.

 

Contact Us:

If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact us at lankamegamart@gmail.com

 

Policy Updates:

We reserve the right to update or modify our Shipping Policy at any time. Any changes will be reflected on this page, so please review it periodically.

Thank you for shopping with Lanka Mega Mart. We appreciate your business!